Brickleys Property Solution, a property management company in Colorado Springs, is striving to bring innovative ideas into the world of property management and adapt solutions to the ever changing 21st century. We want to foster the belief that when everyone is taken care of we are all successful. With Brickleys everyone benefits and everyone is just as important, tenants, property managers, and owners; it’s a team effort. With the changes that have taken place in the real estate industry since 2008, it’s been a focus of Brickleys to account for these changes and adapt. There are several reasons why Brickleys is the right choice for property management, but here are just a few to demonstrate their ability to please all facets of the property management market.
At Brickleys quality is more of our focus than quantity. Many other property management companies offer reassurance in that they have such a large staff, however we believe this doesn’t always mean the best quality service for all parties involved. Ensuring that each office location takes care of their range of customers efficiently and effectively is the main priority. It’s very important to us at Brickleys that our customers don’t become just a number, and that they feel that individual care and attention.
With adapting to the 21st century and post 2008 recession, technology and efficiency place a larger role than they ever have. Brickleys wants to ensure that the we are getting the job done efficiently to serve our customers the best we can, the technology we have access to today makes this much easier. Things that are online and mobile friendly like, tenant applications, contract signing, and maintenance can all be done much faster with the technology and tools it Brickleys uses. Unfortunately, many other companies don’t share this same vision and stick to their old ways and old methods of property management. This is yet another aspect where Brickleys shines over its competition.
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At Brickleys we are not obsessed with quantity. We are focused on quality. The idea is the better we serve our customers in each office location, the more we will grow. It is about efficiency and effectiveness, not the number of heads in cubicles.
While Brickleys was founded by experienced business owners and real estate professionals, most of our rental home experience comes from post-recession property management. Things aren't what they used to be. It is the adaptable, forward looking company that benefits its customers.
Another odd boast, "we've been around longer" is common in the industry. Again, if these companies are holding on to pre-recession methods and mentalities, the customers are the ones who suffer. There are a lot of myths in the "old way" that are a detriment to today's success.
Brickleys gives you the whole office to support the property you own or are renting. While each office staff member has specific skills and tasks, all of them are trained to answer questions about the property, keep communication flowing, and step into other staff roles when needed.
A typical property management setup is to have dedicated managers assigned to specific properties. Sounds good, but what happens when that person is sick, on vacation, or quits? Segregated property workflows lead to poor communication and important matters falling through the cracks.
Brickleys makes helpful technology a priority. It's about using the best tool for the job. In our technology-centric age, everything from mobile friendly advertising, tenant applications and contract signing, to tracking, reporting, and even maintenance, all benefit from technology we use. Additionally we're constantly researching what's next to stay a leader of the industry.
The attitude of "if it aint broke, don't fix it" is prevalent in property management. The problem is that many practices are "broke" and nobody will admit it to fix it. They stick with what they've always done out of fear and belief in myth. This often translates as refusal to adapt new tools and business practices that ultimately benefit themselves and their customers.
Brickleys operates on the franchise model...and that's a good thing. Every office is accountable to the home office for their operations, professionalism, and ethics. This ensures we are building a company that lasts and will continue to provide our customers the benefits they expect. If a manager can't reliably offer quality and trust, they can't be a part of the Brickleys brand.
Some companies also operate as franchise but focus on rapid expansion, very little support, and deliver cheap services for cheap fees. Other national companies split their focus with multiple services and can't deliver the quality you need. Lastly some one-office contenders operate in a vacuum and are only accountable to themselves. All this is on the brink of washing away with the changing tides of the industry.